Support
How can we help?
For a problem with the game or feedback, please use the contact below.
Contact us by email- Developer and operator
- HAYO
- Support email
- contact@hayo.dev
What to include
Your device, operating system and app versions, the affected screen, and steps to reproduce the issue help us investigate. Do not send passwords or payment information. Hide personal information before attaching screenshots.
Records and sharing
Where are records stored?
Play records and archived lives are stored on your current device. The game does not provide an account or cross-device cloud sync.
Does starting a new life erase my old records?
Starting a new life does not delete the entire archive. To remove all app data, uninstall the app or use your operating system’s app data deletion feature. Export any records you need first.
Can deleted records be recovered?
The developer does not store play records on a server and cannot restore deleted records for you. For exported files or operating system backups, check their storage location and your device settings.
Are my records published automatically?
No. Images, text, and HTML books are generated when you choose to save or share. Nothing is posted to other people before you select a sharing destination.